Relationship-based ads and online behavioral advertising help us do that.īank of America participates in the Digital Advertising Alliance ("DAA") self-regulatory Principles for Online Behavioral Advertising and uses the Advertising Options Icon on our behavioral ads on non-affiliated third-party sites (excluding ads appearing on platforms that do not accept the icon). Learn how to file a complaint with your financial institution.We strive to provide you with information about products and services you might find interesting and useful. Making a complaint about an unauthorized transactionĪll federally regulated financial institutions (FRFI) must have a complaint-handling procedure in place. Learn more about these commitments and policies. According to this public commitment, you will not be held responsible for the unauthorized transactions and won't have to pay any fee. Visa, Mastercard, American Express and Interac have committed to protect you against financial loss if your credit or debit card is used without your permission. Your credit card agreement must explain your maximum liability if your card is used without your permission. When an unauthorized transaction is made with your credit card, your maximum liability, by law, can't be more than $50.00. Read your card agreement to make sure you know your responsibilities when using a debit card.
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